Refund policy

Return & Refund Policy

Because Liberty Helm products are consumable food and beverage items, we cannot accept returns of opened products or products that have been used.

If your order arrives damaged, defective, incorrect, or otherwise has an issue, please contact us within 7 days of delivery. Please include your order number and, when applicable, photos of the product and packaging so we can review the issue.

If we determine that your order qualifies, we may provide a replacement or refund to the original payment method.

Unopened and unused products may be eligible for return at our discretion. Please contact us before returning any item. Products returned without prior authorization may not be accepted.

Shipping charges are non-refundable unless the return is due to an error by Liberty Helm.

Contact

For questions about an order or to request assistance, contact us at LibertyHelmLLC@gmail.com.